An alarm activation demands an immediate and professional response. Seeclear Security's Alarm Response & Key Holding service removes the risk and inconvenience to you and your staff by providing a dedicated, SIA-licensed team to respond to your property's alarms, 24/7. We act as your official keyholder, ensuring any incident is managed swiftly and safely.
Alarm Response & Key Holding | Rapid, Professional, 24/7 Protection
Our Approach to Alarm Response & Keyholding
Entrusting us as your keyholder means choosing peace of mind. Your keys are securely stored in a sealed, coded system in compliance with British Standards. When your alarm activates, our 24/7 control room is instantly notified and dispatches a local, uniformed response officer. They attend your site, conduct a thorough external and internal check, and manage the entire situation on your behalf, from liaising with police to resolving the fault and securing the premises.
01
Secure Key Collection & Storage:
We collect a full set of your keys and store them in a secure, audited facility according to BS 7984 standards. Your property details are linked to a unique, anonymous code.
02
Alarm Activation & Rapid Dispatch:
When your alarm triggers, our control room receives the signal. We immediately dispatch the nearest available mobile response officer to your site.
03
On-Site Investigation & Action:
The officer arrives, assesses the situation, and conducts a full patrol to identify the cause of the activation. They will liaise with emergency services if an intrusion is confirmed.
04
Site Reset & Detailed Reporting:
The officer resets the alarm system and ensures your property is fully secure before leaving. A detailed electronic report of the activation, attendance time, and outcome is sent to you immediately.
Why Choose Our Alarm Response & Key Holding Service?
What's Included in Our Alarm Response Service?
Alarm Response & Key Holding
- Intruder Alarm Response
- Fire Alarm Response
- Panic Alarm Response
- Secure Lock & Unlock Services
- Lone Worker Support & Emergency Attendance
- Temporary Manned Guarding after a break-in
- Liaison with Police, Fire, and Glaziers
- Escorted Access for Staff or Contractors
Our Case Studies
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Frequently Asked Questions (FAQs)
These are the most commonly asked questions. Can't find what you're looking for?
Why shouldn't I just respond to my own alarms?
Attending an alarm activation can be dangerous, as you may confront an intruder. It can also violate lone worker regulations and corporate manslaughter legislation if you are asking an employee to do so. Our service provides a safe, compliant, and professional alternative.
How are my keys kept secure?
Your keys are held in a secure, unmarked facility and stored in a safe. They are identified only by a unique code, with no link to your property address on the key tag itself. This process is fully compliant with BS 7984, the British Standard for keyholding.
What happens if there is a real break-in?
Our officer will not enter the premises alone if an intruder is suspected to be on-site. They will immediately notify the police and await their arrival. After the police have cleared the building, our officer will enter to assess damage, arrange any emergency repairs (like boarding up), and reset the alarm system.
Can you provide this service for my home?
Yes, while our service is primarily for commercial clients, we also offer a full residential key holding and alarm response service, providing the same level of professional protection for your home and family.
Make Your Property's Security Our Responsibility
Remove the risk, hassle, and liability of responding to out-of-hours alarms. Trust Seeclear Security to be your professional keyholder and first responder. Contact us today to set up your protection.
Head Office 01795 477783
Head Office Address
Seeclear Services Group
First Point
20/20 Business Park
Maidstione
ME16 0LS
Contact Us Today for any Questions
Head Office
Seeclear Services Group
First Point
20/20 Business Park
Maidstione
ME16 0LS
Telephone Number 01795 477783
Company Reg No.09952390
Vat No.232068336